Job Summary:
This Job Description outlines the primary duties, responsibilities, and expectations for the Clinic Director position at Brunswick Physical Therapy, a facility owned and operated by Arete Health. As a Clinic Director, you will play a critical role in overseeing all clinical and operational aspects of the clinic, ensuring the highest standards of patient care, fiscal responsibility, and team leadership.
Supervisory Responsibilities:
· Recruits, interviews, hires, and trains new staff.
· Oversees the daily workflow of the department.
· Provides constructive and timely performance evaluations.
· Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
1. Leadership & Team Development
- Lead, mentor, and manage a team of physical therapists and patient experience coordinators.
- Foster a culture of continuous learning, professional growth, and collaboration.
2. Clinical Excellence & Patient Care
- Ensure the clinic provides top-of-license care through evidence-based treatments and best practices.
- Strive for industry-leading patient outcomes, consistently maintaining an NPS score of >95%.
3. Operational & Fiscal Management
- Oversee clinic operations, ensuring efficient day-to-day management.
- Monitor clinic financial performance, including budget adherence and profitability.
4. Community Engagement
- Represent the clinic in the community, building strong relationships with local healthcare providers and organizations.
5. Patient Experience & Outcomes
- Implement strategies to ensure the best possible patient experiences, from initial contact through to post-treatment.
- Utilize data and patient feedback to improve care and outcomes continuously.